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Reporting a Maintenance or Facilities Issue with Dude Solutions

The YMCA of San Diego County uses Dude Solutions as the main hub for reporting maintenance or facilities issues at our YMCA Sites. 

To fill out a Dude Solutions Request, please follow the instructions below:

1.) Log into: https://assetessentials.dudesolutions.com/ymcaofsandiegocounty/Account/Login

*Important: if you do not already have a login for Dude Solutions, you may request one from your branch or site Facilities Staff. 

2.) Click “NEW” to create a new request. 

3.) Select your site/branch in the Select Region/Site drop down menu. 

4.) Enter a brief title for your request and select Inspection Button.

5.) You can add a specific location at your site for the issue at hand. Use the Search filter to quickly find rooms and select. 

6.) Select Priority level. Then, enter a detailed description of your issue/request. You may also add images, documents, or attachments to your request. 

7.) Click SUBMIT to complete your request. 

Note: You can view the status of all of your requests by clicking “My Requests“.

You will receive email notifications for any status changes or messages/comments on your request. 

Updated on August 23, 2024

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